Terms of Service

OKTOPUSTECH are proud to provide services that are easy to understand, and we strive for the same level of clarity in the policies that govern our service. As you may know, the European Union will begin enforcing new data protection legislation next month called the General Data Protection Regulation (GDPR). It’s a huge step forward in holding service providers like ourselves accountable for how they store and use your personal data in the European Union, and we’ve taken this opportunity to review our practices for everyone. Most of our policies are already aligned with the GDPR’s requirements, but we did need to make a few changes to our Privacy Policy and Terms of Service.

The Information We Collect

This notice applies to all information collected or submitted on the OKTOPUSTECH’s website. On some pages, you can order services and make requests. The types of personal information collected at these pages are:

Name

Address

Email address

Phone number

Credit/Debit Card Information

(etc.)

The Length We Retain Information

The personal information we collect is retained for no longer than necessary to fulfil the stated purposes in section 2 above or for a period specifically required by law or regulation that Hosting UK is obligated to follow.

 

Personal data used to fulfil verification of certain types of products such as SSL certificates and Domain names, and this data will be retained for a minimum of 10 years depending on the class of product or service and may be retained in either a physical or electronic format.

 

Even if you request deletion or erasure of your data, we may retain your personal data to the extent necessary and for so long as necessary for our legitimate business interests or performance of contractual obligations.

 

After the retention period is over, OKTOPUSTECH securely disposes or anonymises your personal information in order to prevent loss, theft, misuse, or unauthorised access.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

 

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

 

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

 

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

We keep the information covered by our Privacy Policy indefinitely. Information collected by the technologies described in this Privacy Policy is protected by SSL 256 bit encryption technology during transmission. Information kept by us in our business is protected using industry standard security measures. Our employees are required to keep information covered by this Privacy Policy confidential, unless disclosure is authorized in this Privacy Policy or by Users. No means of communication or information transmission or storage is totally secure. Because of this we are not responsible for loss corruption or unauthorized acquisition and use of information covered by this Privacy Policy, or for any resulting damages, including unauthorized acquisition and use.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by accessing our billing system under “Edit Account”. We use this procedure to better safeguard your information.

 

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

 

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Follow relevant laws

OKTOPUSTECH commits itself to protect the personal information submitted by applicants and subscribers for its public certification services. OKTOPUSTECH declares to fully respect all rights established and laid out in European laws and operates within the limits of the: European Directive 95/46 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

Opting out; withdrawing consent

If at any time you would like to unsubscribe from receiving future periodic emails, we include unsubscribe instructions at the bottom of each email.

 

If OKTOPUSTECH is processing your personal data based on your consent, you may withdraw your consent at any time by contacting us at one of the addresses shown below.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email to “hostmaster@oktopus-tech.com“;